Frequently Asked Questions

Are Monograms Vacations the same everywhere?
Just as the world is wonderfully diverse, so too are Monograms vacations. Planned to highlight the unique characteristics of your destination, Monograms vacations do vary by region. The differences range from what is included in the vacation to the type of sightseeing included to the style of travel and from exploring big cities to natural wonders. Please see the itinerary pages for the specific details for each Monograms vacation.

Why should I choose Delta Vacations and Monograms?
Delta Vacations offers you decades of experience in helping you have a terrific vacation, along with an outstanding choice of origins and destinations serviced by the world's largest airline. You can count on us to deliver a great vacation at a great price, giving you more value for your money. With Delta Vacations, featuring the Globus family of brands, you'll receive:

  • The lowest airfares when you purchase your flight and tour together
  • Convenient nonstop and connecting flights via Delta Vacations Air Lines and its airline partners
  • 1,000 bonus miles, in addition to credited flight miles, through the SkyMiles® program
  • A choice of more than 100 vacations in dozens of countries
  • Accommodation in first-class and above hotels
  • The services of a Local Host
  • The knowledge and comfort that you are traveling with 2 of the most recognized, respected, and recommended tour operators in the world.

Will someone be available to assist me at the destination?
You will have access to a Local Host which will provide area expertise and insider information, and are available to help answer questions, arrange excursions and city sightseeing, give directions, and direct you to the activities that interest you most for a truly personal, one-of-a-kind vacation. You will have access to your Local Host, giving you security that someone is there for you during your vacation. In North America, we provide you with Service On Call, a toll-free helpline to assist with anything you need throughout your journey—24 hours a day, 7 days a week.

Is sightseeing included on a Monograms vacation?
Sightseeing is provided in each city and is typically half-day but varies by region and will be provided by a Monograms representative or by a local operator. Please see the itinerary pages for full sightseeing details for each Monograms vacation.

Are meals included on a Monograms vacation?
Yes, breakfast is provided. In general, lunches and dinners are not included to allow you the freedom to mix with the locals. In the more remote areas of South America, Asia, and the South Pacific, lunch and/or dinner may be included. Please see the itinerary pages for a full listing of meals included on each Monograms vacation.

How do airport transfers work on a Monograms vacation?
Transfers from/to the airport at the start and end of your vacation are included if you have purchased your vacation air-inclusive and you are traveling on published dates. Transfers may be included or available for purchase on non-published dates, depending on the destination.

How does transportation between cities work on a Monograms vacation?
Transportation between cities is either included in the package price or available for purchase and can be by plane, train, motorcoach, or rental car. Transfers during your vacation to train stations or the airport are included. On vacations where flights are required to get from one city to another, passengers who did not purchase intra-vacation flights from Monograms will be required to provide flight information for transfers.

What size can my suitcase be?
We recommend your luggage does not exceed the dimensions of 30"x21"x11" (62" linear dimensions) or weight exceeding 50 lbs. Air carriers, cruise lines, and other forms of transportation are tightening their restrictions and requirements on baggage, including weight, and we recommend that you contact the suppliers directly for additional information. Some airlines are also charging fees for checked baggage, including the first checked bag, and this is not included in the vacation price. Please check with your airline directly for baggage information and regulations. Baggage fees imposed by airlines are not included in the airfare or vacation package price. Some vacations will have other baggage restrictions and this information will be available in your travel documents.

Will there be activities & excursions available to purchase?
You can learn about the activities and excursions available on your Monograms vacation. A complete listing will also be available in your travel documents. You may choose to purchase these activities and excursions from your Local Host while on vacation. Please note: Activities and excursions are subject to change and may not be available as described.

What size are triple and quad rooms?
Triple and quad rooms are the same size as a twin-bedded room (a room with two separate beds of any size). They will have beds to accommodate three or four people; however, we cannot guarantee that there will be three or four separate beds. If there are only two beds, a rollaway may be requested but cannot be guaranteed.

How is my airfare price determined if I purchase air through Monograms? Are there any restrictions?
Air prices are quoted at the best price available at the time you make the reservation. An additional $250 non-refundable deposit is required for air booked in conjunction with any land vacation (i.e., air-inclusive vacation). However, once your airfare is confirmed and Monograms has received your full air and land deposit, your air-inclusive vacation price is guaranteed. Departure is based on the land start date as listed in the vacation itinerary. Air is only available to passengers traveling from the U.S. and only available when booked in conjunction with a land vacation. Any revisions or changes to airfare at your request after receipt of full land and air deposit are subject to revision fees and/or airline-imposed change or cancellation fees. Please ask if any such charges apply before making changes, as all changes at your request are payable by you.

Why is it important that I give my name as it appears on my passport when booking air?
Due to increased travel security around the world, it is now more important than ever that your airline ticket match your first and last name exactly as it reads on your passport. Additionally, any changes to your air booking, which include spelling, could be subject to a change fee, penalties, or cancellation.

When will I receive my Trip Planner?
Travel documents, including any air tickets or itineraries and other information, are sent approximately two to three weeks prior to departure provided full payment has been received. Vouchers may be required for additional excursions and activities purchased through Monograms. Instructions for voucher retrieval will be included with your excursion order confirmation.

What is all included with my Trip Planner?
For vacations your travel pack will include:

  • Vacation certificate
  • Daily itinerary
  • Airport transfer information (if applicable)
  • Hotel list including address and description
  • Additional Activities & Excursions available through Monograms
  • Airline tickets/E-ticket receipts and travel protection information (if applicable)
  • Baggage tag

Do I need a passport and/or a visa?
When traveling outside the United States, a passport is required for U.S. citizens. Some countries require a visa. You are responsible for obtaining and paying for all visas and entry documents. Non-U.S. citizens should consult with appropriate consulates to determine if any visas are needed. Monograms' preferred supplier of visa services is Visa Central.

What is Travel Protection Plus?
Travel Protection Plus offers comprehensive protection for your travel investment. In addition to excellent trip coverage and cancellation protection, the plan also includes a Cancel for Any Reason Waiver Benefit that allows for cancellations up to 24 hours prior to departure (or prior business day, whichever is farther out) for any reason. In the event cancellation is for a non-covered reason under Travel Protection Plus, the cancellation penalty retained by Globus, minus the travel protection payment, will be reimbursed under the Cancel for Any Reason Waiver Benefit in the form of Travel Certificates valid for travel within two years from the original cancelled vacation start date. This Cancel for Any Reason Waiver Benefit does not cover Instant Purchase Air or independently purchased air.

Delta Vacations has partnered with the Globus family of brands, one of the most recognized, respected, and recommended tour operators in the world. No matter your travel style, the Globus family of brands – including Globus, Cosmos, Avalon Waterways, and Monograms – offers a type of vacation to fit any preference or budget.
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